Refund and Cancellation policy
- Items must be returned within 30 days of receipt.
- Shoes must be tried on indoors.
- Items must be unworn.
- Unfortunately we do not cover return postage costs.
- If product is faulty, please contact us with an image off the fault.
We aim to process and refund your return ASAP, but on occasions it may take up to 28 days UK (21 Days International) for your return to be processed and a further 7 days for the refund to reach your account.
Please note once the item has been dispatched and printed, we can not cancel any orders. You can send the item back to us for a full refund once you receive it.
Dhothar Shoes UK LTD
Unit 2 Trade City Park
Cowley Mill Road